Terms and Conditions

(1) Introduction

Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

(2) Interpretation

In these terms of sale, “we” means Beauty Digger (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

(3) Order process

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

In order to enter into a contract to purchase products from us, you will need to take the following steps:

(i) you must add the products you wish to purchase to your shopping basket, and then proceed to the checkout; (ii) if you are a new customer, you may then create an account with us and log in; if you are an existing customer, you must enter your login details; you may also complete your transaction using guest login; (iii) once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; (iv) you will be asked to enter your payment details; (v) we will then send you an initial order confirmation.

We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.

If you wish to retain a copy, we recommend that you download, print, and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English.

Before you place your order, you will have the opportunity to identify whether you have made any input errors by reviewing your order before clicking “Place Order.” You may correct those input errors before placing your order by editing the order review form.

(4) The products

We offer products, including Skinade beauty supplements.

(5) Price and payment

Prices for products are quoted on our website. We will verify prices as part of our sale procedures so that a product’s correct price will be stated when you pay for the product.

In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product. Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include all value-added taxes (where applicable). Payment for all products must be made by the methods detailed on the website from time to time. Prices for products are liable to change at any time, but changes will not affect contracts that have come into force.

(6) Your warranties

You warrant to us that:

(a) you are legally capable of entering into binding contracts, and you have full authority, power, and capacity to agree to these terms of sale; (b) the information provided in your order is accurate and complete; (c) you will be able to accept delivery of the products.

(7) Delivery policy

We will arrange for the products to be delivered to the address for delivery indicated in your order.

We will use reasonable endeavors to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 5 days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date.

Please note that if delivery is unsuccessful and your order is returned to us, we will charge a £5 administration fee to cover any costs incurred to us as a company; this will be deducted from your refund.

The relevant courier will make reasonable attempts to ensure delivery; a calling card will be left. The courier will make no more than 3 attempts. After this, it will be sent back to Beauty Digger and a refund will be processed minus the £5 administration charge.

(8) Risk and ownership

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you on delivery.

(9) Returns and Refunds

Prescription Skincare – No Refund Policy

Due to the prescription nature of our skincare products, all sales are final and non-refundable. We strongly advise that you consult with your healthcare provider before making any purchase, as these products are intended for specific, prescribed use.

Returns and Refunds
While we aim to ensure your satisfaction, please note that returns or exchanges are not accepted for prescription skincare products once the order is completed. In cases where a product is defective, your statutory rights remain unaffected; however, refunds or exchanges will only be considered after verification of the defect, and standard administration charges may still apply.

Customer Inquiries
For any questions or further clarification regarding our no-refund policy for prescription skincare products, please contact our customer service team at [email protected] or call 020 7846 6403.

(10) Limitations and exclusions of liability

Nothing in these terms of sale will:

(a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law. Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section [and elsewhere in the terms of sale]:

(a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

(11) General terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy. Use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time to time, but such revisions will not affect the terms of any contracts we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract, or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract, or otherwise transfer any of our rights or obligations arising under these terms of sale at any time, providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree to any amendment, variation, waiver, or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

Subject to the first paragraph of Section [12], these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website. Each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

By purchasing from us, you acknowledge that you have reviewed and accepted these terms.